NAVEL WORX (Pty) Ltd Shipping Policy
Shipment processing time
All orders are processed within 3-5 business days, with allowances made for weekends and public holidays. Should any delays be expected we will communicate this to you in a timely manner. NAVEL WORX (Pty) Ltd will endeavor to get your holistic healing regiment delivered to you as quickly as possible in good order.
Shipping rates and delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
| Shipment method | Estimated delivery time | Shipment cost |
| Regional (Gauteng) | 3-5 business days | R100 |
| National (Rest of ZA) | 3-5 business days | R100 |
| International | Country Dependent | R600 |
Shipment confirmation and order tracking
Once your natural healing order has been processed and sent off for shipping, you will be provided with a tracking number for your parcel to track its status through our shipment partners. Subject to availability and receipt of payment, requests will be processed within 3 days and delivery confirmed by way email. Visit the order tracking page here.
Refunds & Returns Policy
The provision of goods and services by NAVEL WORX (Pty) Ltd is subject to availability. In cases of unavailability, NAVEL WORX (Pty) Ltd will refund the client in full within 30 days. Cancellation of orders by the client will attract a 5 % administration fee.
NAVEL WORX (Pty) Ltd will also ensure the delivery of all good and products in good order. If, upon receipt, the product is damaged you must inform NAVEL WORX (Pty) Ltd within one day. Upon receipt of the query, NAVEL WORX (Pty) Ltd will then make arrangements for a replacement product to be sent to you on our account or to refund you in full for the damaged or broken holistic healing product.
NAVEL WORX (Pty) Ltd takes pride in being your partner in alternative medicine and holistic healing should you have any queries or concerns, please feel free to contact us